Case Study Pathology
$300K annual savings through streamlined operations
Improved billing and collections through more efficient revenue cycle processes
Reduced operational risk by implementing stronger compliance policies

How Pathology Revenue Cycle Management Helped a Laboratory Save $300,000 Annually

Outdated technology and limited operational visibility kept Hawai‘i Pathologists’ Laboratory (HPL) from running efficiently. Through pathology revenue cycle management, Coronis Health helped the lab save $300,000 a year while improving transparency, compliance and billing performance.

Client Profile

Hawai‘i Pathologists’ Laboratory

Client
An independent pathology laboratory providing diagnostic pathology services in Hawai‘i
Specialty
Pathology
Location
Hawai‘i
Scope
Pathology revenue cycle management, practice management and consulting

The Challenge

Pathology Revenue Cycle Management Efficiency

Pathology revenue cycle management challenges extended beyond billing. Outdated technology and inconsistent management practices limited operational visibility, making it difficult for leadership to understand financial performance or identify opportunities for improvement. Without reliable insight into operations, inefficient processes and unprofitable business lines continued to consume valuable resources.

Leadership wanted clearer visibility into how operational decisions drove financial results. Stronger financial oversight was essential to protecting long-term stability. Improving pathology practice management became central to that goal.

The Coronis Health Approach

Coronis Health Strengthened Pathology Revenue Cycle Management

Coronis Health strengthened pathology revenue cycle management by helping leadership better understand how operational decisions can influence financial performance. Through a comprehensive operational review, revenue cycle outsourcing and ongoing consulting, the engagement identified inefficiencies and rebuilt operational transparency.

  • Operational assessment — evaluated existing workflows, management practices and business operations to identify inefficiencies and accountability gaps.
  • Revenue cycle outsourcing — partnered as the laboratory’s pathology billing company to streamline billing and collections while improving overall revenue cycle performance.
  • Practice management consulting — delivered ongoing pathology consulting services that restored communication, strengthened financial oversight and supported more informed operational decision-making.
  • Workflow optimization — optimized pathology workflow processes by implementing stronger compliance policies and establishing clearer communication throughout the organization.

The Results

Pathology Practice Management Improvements

Pathology practice management improvements followed from addressing the operational inefficiencies that had limited visibility. Better communication, stronger financial oversight and more efficient revenue cycle operations enabled the laboratory to reduce costs while creating a more sustainable operating model.

  • Annual savings: achieved $300,000 in annual savings through streamlined operations and elimination of unprofitable business lines
  • Operational efficiency: improved billing and collections through more efficient revenue cycle processes
  • Financial transparency: restored communication and financial analysis to strengthen organizational trust
  • Compliance: implemented stronger compliance policies and communication practices to reduce operational risk
  • Practice management: strengthened operational oversight through ongoing consulting

Disclaimer: All results are based on internal reporting from this specific client engagement and are not guaranteed outcomes.

Why It Matters for Pathology Laboratories

Strong pathology revenue cycle management depends on more than accurate billing. The labs that improve performance and stay compliant tend to pair clean billing with disciplined workflows and experienced, hands-on ongoing consulting.

Pathology

See where pathology RCM can reduce costs, improve operational performance and strengthen long-term financial results.

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Let's discuss your transformation

Wherever you want revenue cycle operations to go, we can help!

  1. step 1

    Connect

    Tell us about your organization, specialty and revenue transformation goals.

  2. step 2

    Evaluate

    We'll evaluate your current state and identify strategic opportunities for improvement.

  3. step 3

    Transform

    Together we'll implement solutions that improve performance from day one.

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