How Ambulance Revenue Cycle Management Helped Increase Hospital Revenue up to 30%
University hospital struggled with delayed claims, inconsistent reporting and limited financial visibility under its previous billing vendor. Strengthened ambulance revenue cycle management helped boost revenue by 30%.
Client Profile
University Hospital
- Client
- A university hospital providing emergency medical transport services through its EMS operation
- Specialty
- Emergency medical services
- Scope
- Ambulance revenue cycle management, coding support and reporting optimization
The Challenge
Regaining Financial Control
A university hospital had lost financial control of its ambulance revenue cycle management. Delayed claims processing, limited reporting and inconsistent communication from its previous ambulance revenue cycle management vendor reduced University Hospital’s visibility of revenue performance. Coding challenges contributed to claim denials and unnecessary delays in collections.
Stronger RCM was essential. To improve ambulance reimbursement, specialized coding expertise and real-time financial reporting was needed to strengthen performance and give leadership greater confidence in decision-making.
The Coronis Health Approach
Coronis Health Strengthened Ambulance Revenue Cycle Management
Coronis Health strengthened ambulance revenue cycle management by fixing each gap the previous vendor left from coding accuracy to streamlined workflows. EMS-specific expertise and daily reporting helped turn billing performance around.
Claims optimization — revamped claims importing with real-time tracking and monitoring to accelerate claim submissions
Coding expertise — strengthened EMS billing services through education, documentation support and specialized coding guidance that reduced denials and improved billing accuracy
Financial reporting — delivered customized daily reporting that gave leadership real-time visibility into reimbursement performance and operational trends
Revenue improvement — enhanced ambulance billing services by improving claims management, reporting accuracy and reimbursement performance
The Results
Improved Ambulance Revenue Cycle Performance
Ambulance revenue cycle performance improved as Coronis Health streamlined claims management, strengthened coding accuracy and improved financial visibility. Better reporting and reimbursement processes accelerated collections while helping leadership make more informed operational decisions.
- Revenue growth: increased monthly ambulance billing revenue, contributing to a significant annual increase
- Claim efficiency: reduced the claim correction backlog by 50%
- Financial integrity: corrected room utilization reconciliation errors, improving revenue accuracy and financial oversight
- Subsidy negotiations: secured a 30% increase in annual subsidy
Disclaimer: All results are based on internal reporting from this specific client engagement and are not guaranteed outcomes.
Why It Matters for EMS/Ambulance Organizations
EMS organizations depend on strong ambulance revenue cycle management to protect long-term revenue. Dependable reimbursement and clear, timely reporting keep collections steady and leadership confident.
Emergency Medical Services
See where EMS/ambulance RCM can provide visibility, improve billing revenue and support sustainable growth.
Let's discuss your transformation
Wherever you want revenue cycle operations to go, we can help!
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step 1
Connect
Tell us about your organization, specialty and revenue transformation goals.
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step 2
Evaluate
We'll evaluate your current state and identify strategic opportunities for improvement.
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step 3
Transform
Together we'll implement solutions that improve performance from day one.
