How Specialized Ambulance Billing Services Increased Managed Care Contracting Fees by 25%
RWJ Barnabas Health, one of New Jersey's largest ambulance providers, sought specialized operational and reimbursement expertise during its expansion. By strengthening ambulance billing services, managed care contracting fees increased 25%.
Client Profile
RWJ Barnabas Health
- Client
- A large New Jersey health system providing high-volume emergency medical transport services across a growing ambulance operation
- Specialty
- Emergency medical services
- Location
- New Jersey
- Size
- Health system with approximately 120,000 annual ambulance transports and $58 million in annual gross EMS revenue
- Scope
- Ambulance billing services, operational consulting and revenue cycle optimization
The Challenge
Supporting Operational Growth
Ambulance billing services needed to evolve alongside RWJ Barnabas Health’s expanding EMS operation while supporting operational growth. As transport volume increased, opportunities emerged to improve managed care contracting, operational productivity, clinical documentation and reimbursement performance.
Supporting that expansion required specialized ambulance revenue cycle management expertise, stronger ambulance reimbursement strategies and operational guidance that could improve efficiency, strengthen reimbursement and position RWJ Barnabas Health for long-term growth.
The Coronis Health Approach
Coronis Health Improved Ambulance Billing Services
Coronis Health improved ambulance billing services by combining revenue cycle expertise with operational consulting tailored to high-volume EMS organizations. The engagement addressed reimbursement, productivity and documentation while providing practical guidance to support continued expansion.
Operational optimization — improved ambulance unit hour utilization, increasing operational productivity across the EMS service
Managed care strategy — strengthened ambulance reimbursement by improving managed care contracting and increasing contracting fees
Documentation improvement — provided clinical documentation training to support more accurate EMS billing services and reimbursement
Revenue optimization — reduced low-revenue transports while strengthening overall EMS revenue cycle management performance
The Results
Ambulance Billing Services Performance
Ambulance billing services performance improved as Coronis Health strengthened reimbursement strategies, operational efficiency and business performance across the EMS organization. The engagement helped leadership make more informed operational decisions while supporting continued organizational growth.
- Managed care contracting: increased managed care contracting fees by 25%
- Outstanding days: reduced outstanding days by 22%
- Productivity: increased operational productivity by 30%
- Transport optimization: reduced low-revenue transports requiring subcontracting by 40%
Disclaimer: All results are based on internal reporting from this specific client engagement and are not guaranteed outcomes.
Why It Matters for EMS/Ambulance Organizations
Growing EMS/ambulance organizations often require expertise extending beyond traditional billing and RCM. Strong ambulance billing services and specialized operational insight can help providers make more informed decisions as operations continue to expand.
Emergency Medical Services
See where expert-led ambulance billing services can help strengthen business practices and operational performance.
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Connect
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