Southern California Pathology Group
Overview
This case study explores how Coronis partnered with a multi-site pathology group in Southern California to significantly improve revenue and build trust.
Problem
Prior to partnering with Coronis, the pathology group faced several challenges:
Limited Billing Expertise: In-house billing lacked the knowledge to optimize revenue, potentially leading to missed charges, incorrect coding, and inefficient workflows.
Unexploited Revenue Stream: The group wasn’t billing for CPC, leaving significant money on the table.
Stagnant Revenue Growth: Without proper billing and new revenue sources, income growth stalled.
Solution
Coronis implemented a comprehensive strategy:
Expertise and Technology: Coronis provided specialized billing expertise and technology to optimize revenue capture.
Expanded Billing: Coronis introduced CPC billing, generating a new revenue stream.
Client Focus: Coronis prioritized building trust through exceptional customer service for both the pathology group and their patients.
Results
Through their partnership with Coronis, the pathology group achieved remarkable financial success:
Explosive Revenue Growth: Annual revenue surged 191% from 2019 to 2021 and is on track for an additional 8.7% increase in 2022.
Anatomic Pathology Boost: Revenue in this core area grew by 162%.
New Revenue Stream: CPC billing now accounts for 17% of the group’s total revenue.
Financial Stability: Even during the pandemic, collections remained strong, exceeding pre-Coronis levels.