Artificial intelligence (AI) is here to stay. You already use it every day, whether you are aware of it or not: AI helps you find the perfect movie on Netflix, filters what’s trending on your personalized Facebook news feed, and plays music on demand via Amazon’s Alexa. AI is transforming business models, processes, and strategies in multiple industries. Healthcare, specifically the physician practice, is no exception. Using AI to improve both the patient experience and operational efficiency through automation is the sensical place to begin.
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